We have moved to a new location! Our new address is 2700 4th Ave S. Suite C, Seattle, WA 98134
I'm Ryan, the founder and CEO of Atlas, and a serial entrepreneur.
I have been working in the computer, data center and telecom industry pretty much my entire life. I am just old enough to remember the bulletin board days of Prodigy Internet Service, and I will even begrudgingly admit to having been an AOL dial-up customer. In the 90s, I installed a 128 kbps ISDN circuit (or, in English, a once-fast pre-DSL Internet connection) in my house and started re-selling it to neighbors. That was my humble beginning in the Internet business.
The big telecom and cable companies are inefficient, and in my opinion, do not really care about the customer experience. To me, the customer experience is not just the initial phone call to set up service, or how easy it is to log in and pay your bill every month . . .
Read More . . .I'm Ryan, the founder and CEO of Atlas, and a serial entrepreneur.
I have been working in the computer, data center and telecom industry pretty much my entire life. I am just old enough to remember the bulletin board days of Prodigy Internet Service, and I will even begrudgingly admit to having been an AOL dial-up customer. In the 90s, I installed a 128 kbps ISDN circuit (or, in English, a once-fast pre-DSL Internet connection) in my house and started re-selling it to neighbors. That was my humble beginning in the Internet business.
The big telecom and cable companies are inefficient, and in my opinion, do not really care about the customer experience. To me, the customer experience is not just the initial phone call to set up service, or how easy it is to log in and pay your bill every month . . .
Read More...
Atlas is the last independent telecom company in Seattle and when compared to our national rivals, we’re certainly the underdog… but we love our renegade status! We’re a company of hardworking, technology loving, gigabit crazy, customer-centric, geeky (well most of us) people that pour our hearts in to this company. We’re a company of friends, a company of passion, a company focused on innovation and the customer experience. We’re a company that, despite our size, gives back to our community every day through low cost or donated internet in low-income housing, free gigabit-powered public Wi-Fi hotspots, and support for community focused non-profits. I invite you to engage with us and experience the Atlas difference.