by Andrea Eisenberg, Customer Service Supervisor Over the last few decades, technology has grown to affect every aspect of our lives, and is constantly evolving at a pace that is hard to keep up with. As information changes day by day, how do we stay on top of new ideas and development [...]

By Andrea Eisenberg, Customer Service Supervisor Let’s face it, the thought of needing to call customer service or support at most companies elicits a groan from us. Great, now you need to wind through the endless phone tree, pressing buttons and repeating “speak to a representative”, [...]

Before we knew it, another holiday season has come and gone again! We rushed around to finish buying groceries, “wrap up” our Christmas shopping, make it to everyone’s holiday party, and finalize travel plans. There were times it was hard to slow down and enjoy the moment. At our staff [...]